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AI in public offices: does the human become an appeal?

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Completed participations
141
Completion rate
100.0%
Counting basis
completed

Chart type: Bars

Are fully automated administrative decisions acceptable?

141 votes

Only with final human responsibility

34% · 48 votes

Only with final human responsibility reaches 34 percent with 48 votes.

For routine cases, with a clear right to appeal

33% · 47 votes

For routine cases, with a clear right to appeal reaches 33 percent with 47 votes.

Broadly, where the law permits it

33% · 46 votes

Broadly, where the law permits it reaches 33 percent with 46 votes.

Chart type: Bars

Should AI chatbots become a normal entry point for administrative applications?

141 votes

No, human contact must remain the first choice

26% · 36 votes

No, human contact must remain the first choice reaches 26 percent with 36 votes.

Yes, as an additional option with no obligation

38% · 53 votes

Yes, as an additional option with no obligation reaches 38 percent with 53 votes.

Yes, also as a standard route for simple cases

37% · 52 votes

Yes, also as a standard route for simple cases reaches 37 percent with 52 votes.

Chart type: Bars

What should the new rules prioritise?

141 votes

Guaranteeing accessible personal service

35% · 49 votes

Guaranteeing accessible personal service reaches 35 percent with 49 votes.

Keeping both digital and personal routes available long term

39% · 55 votes

Keeping both digital and personal routes available long term reaches 39 percent with 55 votes.

Automating first to gain speed

26% · 37 votes

Automating first to gain speed reaches 26 percent with 37 votes.